Newport Office
01952 812 380
enquiries@fivewaysinsurance.co.uk
51 High Street, Newport
Shropshire, TF10 7AT
Stafford Office
01785 251 790
stafford@fivewaysinsurance.co.uk
Odeon Buildings, 1 Newport Road, Stafford
Staffordshire, ST16 2HH
51 High Street, Newport, Shropshire, TF10 7AT
Monday to Friday – 09:00 – 17:00
Odeon Buildings, 1 Newport Road, Stafford, Staffordshire, ST16 2HH
Monday to Friday – 09:00 – 17:00
It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.
Alternatively, if your policy is arranged with a Lloyd’s syndicate and you wish Lloyd’s to investigate your complaint, click the link below to find out more.